Continuous Terrible service and Harassment

<p>I have written a review before on this company they have rep**** saying they will sort this matter out but a month later and I am still receiving calls from them on a daily basis. I have gone under debt review 3 months ago and have notified them immediately. I have sent them all the documents from the debt managing company; I have sent them the arrangement they have with that company and the proof of payments on the accounts. However for some reason they continue to harass me on a daily basis sometimes receiving as many as 4 calls a day and having to explain the story to each call center agent as far as I go. When you get fed up and lose your temper they have the audacity to tell you there is no need to get upset. The latest call was received today 05/12/2016 at 9:18 from an Agent called Thogido where she said it is my fault that I still receive calls from them as I have only sent my documents through 37 times to their email ********** and I have last send it to ********** on the 8/11/2016 a month ago. I must have sent it on much more than that and that is why I am still receiving these calls a month after. Magmoeda Arries rep**** on 08/11/2016 "Thank you for your email, I will forward all the documents to the relevant department" but this has clearly not been done. Today I spoke to Asanda whom is also a team leader and he assured me that he will find out why Magmoeda did not get the problem sorted out a month ago. But this has been told to me too many times. This company has the worst administration department ever because Asanda told me it’s probably because of a backlog. My first email to them was sent 26/09/2016 about this matter which means that their backlog dates back to then. This has become such an inconvenience with the hordes of useless and rude call center agents that they have employed that I cannot even begin to express my utter disgust in this pathetic company.</p>