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Shireen D

1 reviews | Active since Mar 2024

02 Apr 2025, 12:21

Confirmation on refund

Good day, Finance

After numerous attempts to get confirmation, I am once again requesting confirmation that the refund has been finalized, has it been refunded to my account and when as I need in my account no later than 03.04.2025 - as you will see Carla has submitted the refund to Finance I have submitted my documents - I just need confirmation that the refund has been finalized and processed. If someone from Finance could just come back to me to confirm it will be much appreciated.

I LITERALLY JUST NEED CONFIRMATION THAT ALL IS IN ORDER AND THAT I CAN EXPECT MONIES IN MY ACCOUNT ON THE 03.04.2025 and not later than the 03.04.2025

I have emailed this message as well with documents

0
Replies (3)
Finchoice
Finchoice's reply02 Apr 2025, 12:39
Official
Good day Shireen,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team

Best regards,

SD
Shireen D's update03 Apr 2025, 11:44
Reviewer Update
I would love to give a big shout out to CARLA KESTER and Hayley to for assisting me with my issue and explaining it all so well. REALLY THANK YOU SO MUCH CARLA... YOU WENT OVER AND ABOVE TO ENSURE IT ALL GOT SORTED OUT AS YOU STATED IN YOUR EMAILS. Thank you Finchoice for being so patient with me in my time of need. KEEP ON DOING WHAT YOU DOING... AND CLIENTS WILL REMAIN HAPPY WITH YOUR SERVE
Finchoice
Finchoice's reply03 Apr 2025, 12:01
Official
Good day Shireen,
Our records indicate that your query has been resolved.
We appreciate your feedback and strive to ensure every customer is satisfied with our service. Please feel free to contact us if you require any further assistance.
The FinChoice Team

Best regards,