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Good morning, I am completely dissatisfied regarding the service and feedback from Finchoice. The consultants do their job respectively, however turnaround time and response is literally NULL. I have spent more airtime on dropped calls then what it is worth even communicating with Finchoice. I will never be making use of your services in future. I am still due a refund of R319,72 and get unsubstantiated answers, nobody seems to know what's going on there. On another note, my credit score has dropped by 20 points as there has been incorrect information flagged by your company for nonpayment in November and December 2025. FNB Bank Statements of the debit order going through were submitted on multiple occasions without any feedback.This is disgusting, and I will not ever recommend anybody to use Finchoice.I will approach the credit ombud and the media. Max Hofmann