EM
Edith M
1 reviews | Active since Dec 2023
26 Dec 2023, 08:33
Complaint about late charges payment on my account
Every month Finchoice miss their payment whereas there is money in my account and later on they call me and tell me that I have missed the payment,they charge late payment charges on my account,the interest ,I think they even charge their call expenses on my account .every month we make a new debit date while we had debit date.I need the credit for those late payment charges how can they charge me that money for their mistakes.
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
28 Dec 2023, 09:15Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply28 Dec 2023, 09:15
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
28 Dec 2023, 09:22Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply28 Dec 2023, 09:22
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
