Complaint

I have a very big problem with Fin choice.I had 2 loans with Finchoice, both loans were paid and finished last yr 2020.My problem is they don't wanna update that in system. Credibureau shows that I have 3 different loans with Finchoice, The total amount of the loans that appears is more than R12000. I've been phoning and phoning and the last person I spoke to ,she had the guts to tell me they will only update the information after I pay Contract phone in full.The contract phone has nothing to do with the loans,it has its own terms and conditions. And when I took a phone they never told me that,they will keep the false information or wrong credit records .If loans is paid in full they suppose to update the system that ,accounts is paid up and close.Finchoice you are making our lives difficult.