KM
Kelly M

1 reviews | Active since Nov 2016

05 Apr 2017, 18:13

Complaint

<p>I was called by a lady named Phakama from Finchoice loan department. When i picked up the call she was laughing so loud and i waited until she finished then i asked her if thats a professional way to speak to a person, she yelled at me telling me am i not happy to be serviced by someone in a good mood. According to me this was such a pathetic excuse which has no explanation but a very rude ill mannered sales person who doesnt care of her company's image</p>

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Replies (1)
Finchoice
Finchoice's reply06 Apr 2017, 10:55
Official

Good day,

Thank you for writing to advise us of your concerns.

We regret any inconvenience caused. Your matter is a priority for us and is currently receiving our full attention. Please can you forward us your contact information so that we can resolve this for you.

Kind regards
FinChoice Team