Complaint

Good Day,<br> <br> I had two accounts with finchoice and both of them were handed over, one to Credit Works R450.00 and the other one to Shapiro Shaik R 16566.00.<br> <br> I was paying finchoice by Eft before I knew my accounts were handed over, the total amount of the money I paid is R 6 815.19 as follows:<br> 15/05/2014 Debit order - R 905.19 <br> 15/05/2014 EFT - R 1000.00 <br> 14/06/2014 EFT - R 1000.00 <br> 16/08/2014 EFT - R 910.00 <br> 23/10/2014 EFT - R 3000.00<br> 2. I paid Credit works in full and they confirmed that the account has been closed from their side. <br> 3. I paid Shapiro Shaik in full and they also confirmed that the account was paid in full an amount of <br> <br> I requested finchoice to assist with updating and closing my account including my refund of R 6 815.19 to be reversed bank to my account but since 6 December 2014 I have never received any refund nor an update on my credit record. every time when I call them they tell me different stories including supervisors. I sent all proof of payments with the paid up letters from both legal entities and the statements but I am still not being assisted.