CS
Chantal S
1 reviews | Active since Sept 2024
02 Dec 2025, 13:03
Complaint
I just spoke a consultant from finchoice and asked if she could speak to a manager just to get clarity as the information she was giving did not make sense to me, it was just for clarification and she ended the call on me. And did not call back. If the call recording can be reviewed to show I was not rude or abrupt just needed information time of call 12:58 approximately.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
02 Dec 2025, 13:07
Hi Chantal S,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's reply02 Dec 2025, 13:07
Official
Hi Chantal S,
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice's replyOfficial
05 Dec 2025, 09:57
Good day Chantal,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply05 Dec 2025, 09:57
Official
Good day Chantal,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team