NM
Nomakhosi M
1 reviews | Active since Jan 2017
22 Dec 2022, 10:29
Complain
Finchoice is a **** they **** poor people I settled my account with them on the 15th Dec then they sent me a paid up letter surprisingly they deducted money from my account on the 20th of December now I'm battling to get my refund they tell me stories each an every consultant tells me what ever they want to tell me there's no correct time frame. I have to buy stationery by today and go home tomorrow morning to spend Christmas with my kids they tell me that I will get my money next week so according to finchoice I must spend Christmas without my kids while they will be celebrating with their loved ones? They are very quick to deduct but very slow to refund this is real ****
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Replies (2)
Finchoice's replyOfficial
22 Dec 2022, 16:33 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply22 Dec 2022, 16:33
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
12 Jan 2023, 19:03Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply12 Jan 2023, 19:03
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team