KR
Khutso R
1 reviews | Active since Aug 2020
24 Mar 2022, 17:21
Complain
I have been trying to change my old Cellphone Number on Mobi Money from the 12th of March till today, the call centre is just telling that they have escalated the issue to the relevant department. My request is not Actioned. My old number is no longer in use and I am not getting the OTPs when I reset my Password. This is poor service on it’s highest quality…..
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Replies (2)
Finchoice's replyOfficial
24 Mar 2022, 20:59Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply24 Mar 2022, 20:59
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
28 Mar 2022, 22:37Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply28 Mar 2022, 22:37
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team