AT
Amanda T

1 reviews | Active since May 2018

07 Oct 2025, 09:56

***** case

Poor communication regarding a ***** case,bad service from a floor manager Rashaad. Finchoice ***** department is failing me after someone hacked my number an app**** for a loan of R18 000. I have called fincoice for updates more than 4 times,been told that they have escalated it. Can someone call me or tell me what is going??? This is so frustrating.

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Replies (3)
Finchoice
Finchoice's reply07 Oct 2025, 13:55
Official
Hi Amanda T,


Your feedback is greatly appreciated. We always want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
AT
Amanda T's update07 Oct 2025, 14:00
Reviewer Update
Good day

So how are you planning yo investigate without the reference nor my full details?? Really concerning
Finchoice
Finchoice's reply14 Oct 2025, 15:18
Official
Good day Amanda,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team