M
Mapula
1 reviews | Active since Nov 2021
18 Dec 2024, 08:09
Careless lending from Finchoice
Good day,I have app**** for a loan with Finchoice and I was approved.I then wanted to cancel the loan since realized I can't afford the month installments.Lucky I have not received the funds,But I am told it can't be cancelled I feel like i am forced to take loan money.Which I don't understand. I can't afford to take a loan.i don't need the funds.
Helpful (0)
Replies (6)0
Replies (6)
Finchoice's replyOfficial
18 Dec 2024, 08:17
Good day Mapula,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply18 Dec 2024, 08:17
Official
Good day Mapula,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
M
Mapula's updateReviewer Update
18 Dec 2024, 09:05I don't understand you Finchoice, now you're telling me I need to settle.settle what exactly.No funds received which am happy because I don't need them.Settle What...make me understand.it's payment a product you never received.😡😡😡
M
Mapula's update18 Dec 2024, 09:05
Reviewer Update
I don't understand you Finchoice, now you're telling me I need to settle.settle what exactly.No funds received which am happy because I don't need them.Settle What...make me understand.it's payment a product you never received.😡😡😡
M
Mapula's updateReviewer Update
18 Dec 2024, 09:08For the fact that I never received the funds and telling me to settle it's insane
Cancel the loan.what is so difficult in that
Cancel the loan.what is so difficult in that
M
Mapula's update18 Dec 2024, 09:08
Reviewer Update
For the fact that I never received the funds and telling me to settle it's insane
Cancel the loan.what is so difficult in that
Cancel the loan.what is so difficult in that
M
Mapula's updateReviewer Update
19 Dec 2024, 10:29Hi Finchoice, your money was returned same day, When I received it.As I mentioned I can't afford to pay monthly installments.The fees that you expect me to pay still afford it.It is not even a day or 2 were I received your money in my accounts.Now you want me to pay R 1 200.00,As if am paying for Monthly installments.Please Amend your fees no no it's a day light *******.I don't agree at all.😡😡
M
Mapula's update19 Dec 2024, 10:29
Reviewer Update
Hi Finchoice, your money was returned same day, When I received it.As I mentioned I can't afford to pay monthly installments.The fees that you expect me to pay still afford it.It is not even a day or 2 were I received your money in my accounts.Now you want me to pay R 1 200.00,As if am paying for Monthly installments.Please Amend your fees no no it's a day light *******.I don't agree at all.😡😡
M
Mapula's updateReviewer Update
19 Dec 2024, 14:55Hi Finchoice,Why are you doing this,I just spoke to one of your consultants regarding my account that am not supposed to be be paying any fees.As I returned your monies within 14 days.I was advised it will be send to accounts department to be fixed.So please fix my accounts.Why....Do the right and fix my account and close it.
M
Mapula's update19 Dec 2024, 14:55
Reviewer Update
Hi Finchoice,Why are you doing this,I just spoke to one of your consultants regarding my account that am not supposed to be be paying any fees.As I returned your monies within 14 days.I was advised it will be send to accounts department to be fixed.So please fix my accounts.Why....Do the right and fix my account and close it.
Finchoice's replyOfficial
19 Dec 2024, 15:17
Good day Mapula,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply19 Dec 2024, 15:17
Official
Good day Mapula,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team