KM
Kgomotso M

1 reviews | Active since May 2017

19 Dec 2021, 10:35

Can't check loan status

You guys are really the worst,I app**** for a loan,when I log on to your site to check the loan progress,It shows incorrect information,like the fact that I app**** for a loan in September,and that's not true.

0
Replies (3)
Finchoice
Finchoice's reply20 Dec 2021, 16:06
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.

The finchoice team 
KM
Kgomotso M's update21 Dec 2021, 13:00
Reviewer Update
No communication thus far, 5 days later,still waiting for the funds, debit check approved,and requested documents submitted,is the loan even a real thing?
Finchoice
Finchoice's reply21 Dec 2021, 16:48
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team