EM
Elizabeth M
1 reviews | Active since Oct 2011
20 Nov 2021, 09:13
CAN YOU PLEASE UPDATE MY BALANCES AND CLOSE MY ACCOUNT ON CREDIT BUREAUS...
My account is paid up but not yet updated on the credit bureaus. It has also came to my attention that my previous payments were not updated too.
Can you guys please update my balance and stop messing up our lives. What's wrong with Creditors? When we default you are quick to list us but when we make regular payments you take your own time to update our payments. This is totally unacceptable
Helpful (0)
Replies (6)0
Replies (6)
Finchoice's replyOfficial
21 Nov 2021, 20:31Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply21 Nov 2021, 20:31
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
23 Nov 2021, 13:26Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply23 Nov 2021, 13:26
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
EM
Elizabeth M's updateReviewer Update
25 Nov 2021, 15:25THAT'S NOT TRUE, the query has not yet been resolved. Can you please respond to Experian regarding the dispute i have logged because apparently they are waiting for your response. i have also sent you guys a follow up email and copied them as well. You efficiency in this regard will be highly appreciated because my future is at stake as we speak. PLEASE!!
EM
Elizabeth M's update25 Nov 2021, 15:25
Reviewer Update
THAT'S NOT TRUE, the query has not yet been resolved. Can you please respond to Experian regarding the dispute i have logged because apparently they are waiting for your response. i have also sent you guys a follow up email and copied them as well. You efficiency in this regard will be highly appreciated because my future is at stake as we speak. PLEASE!!
EM
Elizabeth M's updateReviewer Update
25 Nov 2021, 20:18Thank you. Hope they will look into this matter and resolve it accordingly.
EM
Elizabeth M's update25 Nov 2021, 20:18
Reviewer Update
Thank you. Hope they will look into this matter and resolve it accordingly.
Finchoice's replyOfficial
30 Nov 2021, 13:58Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply30 Nov 2021, 13:58
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
EM
Elizabeth M's updateReviewer Update
25 Mar 2022, 15:33Please note that this query is still not resolved. Is there any particular reason why you haven't updated nor closed my account on XDS. The bank has rejected my home loan application due arrears reflecting on Finchoice. Why are you so selfish guys? Now I lost an opportunity of owning my dream house because of your inefficiencies.
EM
Elizabeth M's update25 Mar 2022, 15:33
Reviewer Update
Please note that this query is still not resolved. Is there any particular reason why you haven't updated nor closed my account on XDS. The bank has rejected my home loan application due arrears reflecting on Finchoice. Why are you so selfish guys? Now I lost an opportunity of owning my dream house because of your inefficiencies.