bH
bernice H

1 reviews | Active since Feb 2017

12 Nov 2020, 13:40

Can one Department take 7 min to answer a call????????

From: Bernice van Heerden Sent: Thursday, 12 November 2020 1:40 PM To: *** Subject: *** Importance: High

Hi,

I have been holding for your legal department for 5 minutes now!!!

I need a paid up letter for my account today still please.

0
Replies (2)
Finchoice
Finchoice's reply12 Nov 2020, 14:44
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply12 Nov 2020, 16:52
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team