*********** call centre

Since when do you need to send bank stamped statement to proof that you settle the account after the paid immediatel payment to proof it was you paid even though the reference ID your. ID number and the bank and you send proof the account was paid.

That is according to your call centre not enough evidence. Who do you think made the payment. It will be great if someone did pax it for me.

It is interesting how Finchoice as a company has *********** call centre that first don't read email second they don't investigate and have no clue what they ate doing. Maybe should your company train the people.

Clearly what the respond on email doesn't make sense.