********* business practices from my account being handed over

I am writing this review in extreme disappointment for Finchoice. A year ago my debit order dates were messed up after the festive period which led to incorrect debits on my Finchoice Mobi loan. They then handed my account over to Nimble whose account I settled in December on the 20th 2024. Since then I have been struggling to get a paid up letter and the listing to be removed. I have been struggling for weeks as this is negatively affecting my score. This is extremely ********* business practices as I’ve settled my account as per Nimble and I’s agreement for my Finchoice account yet Ive been struggling to get a paid up letter and the bureau updated. If this is not resolved I will consult with the Ombudsman and even get legal advice.