WM
Willem M
1 reviews | Active since Mar 2024
18 Oct 2024, 12:51
Breach of Contract altering given mandate
Despite receiving excellent service from this institution initially, it went pear shaped. They decided to raise a debit any time there was money in my account, this was when I was not in arrears at all and payment is due on 1st of every month.
They were emailed and advised, this is in breach of our contract and my mandate for 1st of month.
I warned them if this happen again, I will stop paying them.
I have to pay monies to embassies for a client doing exports and they have taken this money.
When this happened again, I stopped paying them and all their collecting agents were informed why I stopped paying them.
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
18 Oct 2024, 12:58
Good day Willem,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply18 Oct 2024, 12:58
Official
Good day Willem,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
18 Oct 2024, 15:19
Good day Willem,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply18 Oct 2024, 15:19
Official
Good day Willem,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
