1 reviews | Active since Sept 2013
Breach of Contract
When the agent / consultant concluded the deal, she advised me that should it happen that I settle my account within 6 months, I won't be charged interest, the only amount that will be charged will be the loan amount granted, now I called sometime last week to request the settlement amount, I was given an amount which when I add up with what I already paid, exceed the loan amount granted, so I want to find out as to why is this happening? Is it your way of attracting people thereafter you don't deliver on what you promised?<br> Contract is a legal document, so I request Finchoice to honor it by giving me a settlement amount that will be equivilant to what was granted (inclusive of what I already paid). Kindly listen to your recordings and revert back to me urgently before I escalate the matter to NCR. Last week the lady that I spoke to advised me that someone will revert back to me, to date, that hasn't happened.
Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.
We will investigate your query and we will get a consultant to contact you with feedback.
Regards
Management Team
Thank you for bringing this to our attention.
We apologise for the inconvenience and the frustration.
We will investigate your query and we will get a consultant to contact you with feedback.
Regards
Management Team
