TS
Tamsyn S

1 reviews | Active since Jan 2018

14 May 2025, 12:29

Blatant Harassment

This business harassers me every single day by calling me up to 11 times a day!!! I am going to lay a compliant with the CFDC if this does not stop! South African law for debt collectors states the 7-in-7 rule which is one of the most rigorous rules in consumersee' favor when it comes to debt collection rights, states that a creditor must not contact the person who owes them money more than seven times within a 7-day period! I sent them an email stating this and someone still proceeded to call me again!!!

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Replies (2)
Finchoice
Finchoice's reply14 May 2025, 13:06
Official
Good day Tamsyn,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply22 May 2025, 11:29
Official
Good day Tamsyn,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team