AP
Adrian P

1 reviews | Active since Jul 2022

02 Nov 2023, 12:45

Bin-choice

Good day all my name is Adrian Pearce and I'm very dissatisfied in Finchoice and what they doing they initiated my R5000 loan application on the 31/10/2023 the mother****ers then removed my pending loan which is impossible since it was already checked online and then 24 hours later after I approved the loan to message me on WhatsApp by some cheap skate ***** that ,one of their biggest ****** that I need to send a 3month payslip but it's been approved and it was mobi credit account I have meaning the checks is already done via online then I sent my payslips to these naaiers then to wait 24 hours for a computer to tell me that I need payslips or statements but then I resent the statement then this ****en Finchoice computer telling me the same everytime and for this entire day nobody got back to me asking me what's going on if this thing ain't resolved by ****en today I'm suing you guys big time you will never **** with a corporate lawyer ever again I swear you don't know what you are getting yourselfs into you playing with my time and with my money there is a mandate already on my account which is active but no funds in my account ,beware of these assholes

0
Replies (5)
Finchoice
Finchoice's reply02 Nov 2023, 14:47
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 

Best regards,

Finchoice
Finchoice's reply02 Nov 2023, 15:08
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team

Best regards,

AP
Adrian P's update02 Nov 2023, 17:25
Reviewer Update
It hasn't been resolved because it showing I can still takeout a loan on your webpage just with the one saying I owe R1457 with an option of taking out R3500 extra and the other reflecting as R0 on the mobi credit but what is more misleading is that you don't tell the clients how you take days to reply to a simple question and this small amount that is in my account will automatically be deducted month end so what is the issue ?are you guys ****ed up what you saying on your Finchoice account and what is happening in reality are two different things you ain't there to help people you busy there for fun and games you advertise a false statement on your own account saying I can still apply so people don't ever use Finchoice they bad for business they should go back to law school to upgrade their lies better rather use another loan company other than Finchoice since my time was wasted for the last 3 months I been using Finchoice there was no issues untill now so clever of you losing another client that actually pays in your loans the first month was on you missing on the date pay and not deducting it in the 1st , second and third month from my account so how you operate it's very pathetic,stay away they already got a history of bad reviews
Finchoice
Finchoice's reply06 Nov 2023, 13:40
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team 

Best regards,

Finchoice
Finchoice's reply27 Nov 2023, 11:23
Official
Good Day

Please be advised that your complaint has been closed, if you have any further concerns please email us at ***

The finchoice team

Best regards,