Big time ******
Due to covid 19 we have all went through a hard time and i was retrenched from work. When I took out the loan with finchoice I was told that I would be covid for retrenchment. When i app**** for the retrenchment benefit after paying for it i was declined. first i was told they needed an affidavit from the police, then i was told they would refund me, i later had to continue to pay the loan and was told by a consultant it is not her fault covid exists (as if it was mine). They ignored all my mails since i was retrenched and continued to debit my account. They promise to call you back but never do. Save yourself and don't bother how can you trust people who are fast to take your cash but can't be trusted when they need to give it back.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Best regards,
We thank you for your feedback. please be advised that we have escalated your Query to the relevant department.
The Finchoice Team
Best regards,
We thank you for your feedback. please be advised that we have escalated your Query to the relevant department.
The Finchoice Team
Best regards,
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Best regards,
