RM
Rochelda M

1 reviews | Active since Jun 2022

24 Jun 2022, 11:09

BEWARE OF THIS COMPANY - FINCHOICE

Just a warning, stay away from this company. I overpaid my loan account and requested the money to be paid back to me. They are using all the stalling tactics in the book. When I sent the POP through to them they started playing games with me, first it was the POP is not in the right format, oh they can't read the receipts, which might I add are the only formats you will get if you pay via easypay which I might further add is the payment option "they" suggest as a preferred method of payment. Well guys I have sent through POP after POP to them and I am still waiting for my money. Be careful of this company, they will take your money, not a trustworthy company at all!

0
Replies (3)
Finchoice
Finchoice's reply24 Jun 2022, 19:45
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
RM
Rochelda M's update24 Jun 2022, 19:53
Reviewer Update
Not happy at all.
Finchoice
Finchoice's reply24 Jun 2022, 19:57
Official
Good day, 

We do apologise for any inconvenience caused , please be advised that your Query has been escalated to the relevant department. 

The finchoice team