BED SERVICE WITH UNCOMPLITANT CONSULTANT

am writing to express my dissatisfaction with the service I have received from FinChoice. My account was set up with an agreement for normal installment payments. However, I have recently been informed that they intend to debit double the installment amount, which was not part of our original agreement.

I have requested a refund for the overcharged amount, but I have been told that this will not be possible. Additionally, I have encountered repeated issues with consultants dropping my calls when I seek assistance.

I urgently request that my account be adjusted to reflect the agreed-upon installment amount and that the excess amount debited be refunded immediatel