TK
Thelma K
1 reviews | Active since Aug 2018
31 Jan 2022, 09:18
Bad service system
Poor service, consultants have no clue what they talking abt, they just answer to get rid of d calls Bern trying to withdraw from mobi money from last month already they said they system has an error and not updating payment, we called again Sat and Monday they are blaming the bank but money is in their account
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Replies (3)
Finchoice's replyOfficial
31 Jan 2022, 22:25Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
Finchoice's reply31 Jan 2022, 22:25
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Best regards,
TK
Thelma K's updateReviewer Update
01 Feb 2022, 12:37investigate how without my details, is it a computer auto response, get the CEO to call me pls
TK
Thelma K's update01 Feb 2022, 12:37
Reviewer Update
investigate how without my details, is it a computer auto response, get the CEO to call me pls
Finchoice's replyOfficial
02 Feb 2022, 22:35Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,
Finchoice's reply02 Feb 2022, 22:35
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Best regards,