FK
Ferosa K
1 reviews | Active since Nov 2023
16 Apr 2025, 09:36
Bad service overall
I have to say the amount of wrong information that I get and calls from agents with regards to my account is ridiculous and on top of that all the fees that has been added to my account one advise I can give to people please read the fine print in the contract , and also.the agents are so unsure ,the one called me to say arrears wit 77 inconsiderate and the mobi app don't show me anything only activate mobi money can't even see the statements , at first it helped me but now I just want to finish and close this account and finish 😢
Helpful (0)
Replies (2)0
Replies (2)Finchoice's replyOfficial
16 Apr 2025, 09:54
Good day Ferosa,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply16 Apr 2025, 09:54
Official
Good day Ferosa,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
16 Apr 2025, 12:56
Good day Ferosa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply16 Apr 2025, 12:56
Official
Good day Ferosa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
