TS
Tshepo S

1 reviews | Active since Feb 2017

02 Sept 2025, 15:49

bad service no feedback for payment arrangement

good day

i have been trying to pay my account ,however its a challenge to get hold of finchoice *** and on whatsapp it is AI responding i need to pay my account have sent an email still no response ,have tried the app to make arrangements that option is no available on the app i have searched for the option ,no one is willing to assist to arrange payment

0
Replies (2)
Finchoice
Finchoice's reply02 Sept 2025, 15:58
Official
Good day Tshepo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply04 Sept 2025, 08:33
Official
Good day Tshepo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team