LM
Lerato M
1 reviews | Active since Dec 2013
19 Oct 2022, 09:23
BAD SERVICE FROM FINCHOICE!!!!!
Finchoice is the worst! I settled the amount in August and to date (October) I have been sent back and forth by them to get my name removed from the credit bureaus. I have been sending them emails everyday without success!! So unprofessional. The first email said it will take 7-14 days. it is now almost 3 months! GET YOUR ACT TOGETHER!!
Helpful (0)
Replies (5)0
Replies (5)
Finchoice's replyOfficial
19 Oct 2022, 16:37 Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply19 Oct 2022, 16:37
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
LM
Lerato M's updateReviewer Update
20 Oct 2022, 11:59Just remove this from my credit report. What is it that is being investigated? MAY have inconvenienced ME??? YOU inconvenienced me in all ways possible!!
LM
Lerato M's update20 Oct 2022, 11:59
Reviewer Update
Just remove this from my credit report. What is it that is being investigated? MAY have inconvenienced ME??? YOU inconvenienced me in all ways possible!!
Finchoice's replyOfficial
20 Oct 2022, 17:15Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's reply20 Oct 2022, 17:15
Official
Good day,
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Thank you for your Feedback, this has been escalated to the relevant department.
The finchoice team
Finchoice's replyOfficial
25 Oct 2022, 11:53Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply25 Oct 2022, 11:53
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
LM
Lerato M's updateReviewer Update
25 Oct 2022, 14:22How is it resolved? is the credit report issue resolved? No. so it is not resolved. FULLY resolve.
LM
Lerato M's update25 Oct 2022, 14:22
Reviewer Update
How is it resolved? is the credit report issue resolved? No. so it is not resolved. FULLY resolve.