MS
Malume S
1 reviews | Active since Nov 2021
31 Jul 2023, 11:04
Bad service from Finchoice
I've recently settled my account with finchoice through Nimble Group and received a letter confirming my settlement, I've been trying to get a hold of finchoice so they can clear my name on ITC, but I keep getting attitude and phone being hung up, I've emailed the letter to their legal group but haven't received any help.
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Replies (2)
Finchoice's replyOfficial
02 Aug 2023, 14:11Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply02 Aug 2023, 14:11
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's replyOfficial
02 Aug 2023, 14:12Good day,
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
Finchoice's reply02 Aug 2023, 14:12
Official
Good day,
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team