AI
Anonymous I
1 reviews | Active since Jun 2020
17 Jun 2020, 11:16
Bad Service
I would rate their service as 0 stars. I have settled the 6M loan and Mobi Money on the 11th of June and the Mobi Money was updated but the 6M loan was not. I've called them, used the Finchat, I do not know how many times and they kept on telling that I need to send the Proof of Payment which I sent for the 4th time now and they still has not received it. The consultant I was speaking to Sandiswa/Andiswa this morning kept on telling me there is nothing she can do because they have not received it unfortunately I will have to resend and wait for 24 hours and call again tomorrow. I will not recommend anyone to take any services from this company.
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Replies (3)AI
Anonymous I's updateReviewer Update
17 Jun 2020, 11:34I regret doing business with you, and your useless consultants
AI
Anonymous I's update17 Jun 2020, 11:34
Reviewer Update
I regret doing business with you, and your useless consultants
Finchoice's replyOfficial
17 Jun 2020, 13:25Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply17 Jun 2020, 13:25
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
18 Jun 2020, 15:20Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply18 Jun 2020, 15:20
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team