PN
Portia N

1 reviews | Active since Sept 2016

20 Mar 2026, 11:12

Bad service

I have made a payment on Tuesday, showed a balance, I made a payment of the amount that was showing a balance, yesterday I did the last R8 balance which it showed a penalty for late payment, sent proof of payment but reflecting and I require a paid up letter

0
Replies (2)
Finchoice
Finchoice's reply20 Mar 2026, 11:24
Official
Hi Portia Ncipa,

Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
Finchoice
Finchoice's reply20 Mar 2026, 13:33
Official
Good day Portia,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team