BAD SERVICE _ double debits
My Finchoice accounts were handed over, but my fichoice debit orders are still deducting. The external company cannot close the account as the payments finchoice is taking does not reflect on there side.
I have called multiple time but apparently no one at finchoice can assist. they can see they are debiting from my account but they cannot do anything.
I am at my wits end.
Helpful (0)
Replies (4)0
Replies (4)
Finchoice's replyOfficial
13 Dec 2023, 10:14Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply13 Dec 2023, 10:14
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologize for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
's updateReviewer Update
16 Dec 2023, 13:05Still no feedback received.
Clearly a generic reply
Clearly a generic reply
's update16 Dec 2023, 13:05
Reviewer Update
Still no feedback received.
Clearly a generic reply
Clearly a generic reply
Finchoice's replyOfficial
18 Dec 2023, 12:44Good day,
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
Finchoice's reply18 Dec 2023, 12:44
Official
Good day,
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
You're complaint has been escalated to the relevant department of which they should be in contact with you soon.
The finchoice team
Finchoice's replyOfficial
08 Jan 2024, 10:08Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply08 Jan 2024, 10:08
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team