LS
Lizzy S

1 reviews | Active since Mar 2024

17 Mar 2024, 13:48

Bad service

I've been calling Finchoice the whole of Jan and Feb about my account which was handed over to legal you can never really get help you are transfered from one department to the other it's really frastrating you call the legal department you hold on for 30 minutes then the calls get dropped

0
Replies (2)
Finchoice
Finchoice's reply18 Mar 2024, 11:10
Official
Good day Lizzy,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply10 Apr 2024, 10:04
Official
Good day Lizzy,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team