BM
Boitumelo M

1 reviews | Active since Jan 2023

05 Jun 2023, 13:16

BAD Service

I have made 2 payments to finchoice for my account. One for R1500.00 and another for R1300.00 . For some reason they cannot pick up the payment for R1500.00. I have been sending countless emails with Pop's to get this rectified with no success. They customer care is useless, they do not know anything or cannot do anything to assist. R1500.00 is a lot of money to just let go to waste in these economic times .

0
Replies (2)
Finchoice
Finchoice's reply05 Jun 2023, 18:24
Official
Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply06 Jun 2023, 16:06
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team