LN
Letlhohonolo N

1 reviews | Active since Jun 2016

26 Aug 2025, 20:58

Bad service/ Bad App

My payments are always up to date and I've never defaulted , I even settled my short term loan (mobimoney) but for some reason I'm no longer eligible for mobimoney service! Today I requested for a part payment for this month because I'm facing financial difficulties at moment but I'm denied the option for that too.

0
Replies (3)
LN
Letlhohonolo N's update26 Aug 2025, 21:19
Reviewer Update
To top that just last week my balance for the 6 months loan I have with them was R4831 but now their app says the balance went up to R5019.29 !
Finchoice
Finchoice's reply27 Aug 2025, 08:02
Official
Good day Letlhohonolo,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team





Finchoice
Finchoice's reply28 Aug 2025, 11:45
Official
Good day Letlhohonolo,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team