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Londiwe

1 reviews | Active since Jan 2026

07 May 2026, 13:44

BAD Service

I settled my mobi account with Finchoice on the 23rd of March 2026 the settlement amount was provided by MBD I paid the settlement amount directly to Finchoice account which is an FNB account then I forwarded the proof of payment to both finchoice and Mbd but until today the payment was not recorded I'm not happy with Finchoice at all and wouldn't recommend it to anyone.

0
Replies (2)
Finchoice
Finchoice's reply07 May 2026, 14:05
Official
Hello Londiwe, We're truly sorry for the inconvenience you've experienced and for any distress caused. We understand how important it is to have payments correctly updated and acknowledged. Please trust that we're taking your case seriously and will conduct an investigation into this for you. We will reach out via email with updates on resolution. Warm regards, The FinChoice Team
Finchoice
Finchoice's reply08 Jun 2026, 12:50
Official
Good day Londiwe,
Please note that your complaint has been resolved and closed. If you have any further questions or concerns, feel free to contact us at *** .
The FinChoice Team