XM
Xoliswa M
1 reviews | Active since Mar 2024
25 Jun 2024, 07:08
Bad service ****
Finchoice is a **** Would you please please return my money You can't make deductions that are more than the money i owe And deductions you made are two all of them without my agreement I owe you RR5677 but you deducted R1967.93 And R3919.05, why? But still I am owing you R6066 according to your app why? If you add up these deductions they are more than what I was owing Please fix the above and clear that loan amount you wrote there, and delete all my profiles with you including the finchoice funeral insurance
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Replies (3)
Finchoice's replyOfficial
25 Jun 2024, 07:58
Good day Xoliswa,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply25 Jun 2024, 07:58
Official
Good day Xoliswa,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
XM
Xoliswa M's updateReviewer Update
25 Jun 2024, 08:55The account was suppose to be settled what is the balance of R377 for? And you deducted extra for what I was owing but still a balance of R377 what is it for, please make me understand because currently I dnt understand anything, according to you said it was agreed to be settled today, as it is settled according the amount you deducted what is that R377 for now?
XM
Xoliswa M's update25 Jun 2024, 08:55
Reviewer Update
The account was suppose to be settled what is the balance of R377 for? And you deducted extra for what I was owing but still a balance of R377 what is it for, please make me understand because currently I dnt understand anything, according to you said it was agreed to be settled today, as it is settled according the amount you deducted what is that R377 for now?
Finchoice's replyOfficial
28 Jun 2024, 11:15
Good day Xoliswa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply28 Jun 2024, 11:15
Official
Good day Xoliswa,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team