CG
Careen G

1 reviews | Active since Mar 2021

02 Oct 2025, 09:05

Bad service

I am so frustrated with this company, when they want their money they phone non stop ,I have been trying to get through to their debt review department for days now I have sent 3 mails .. no response from them.all I want is a settlement letter to clear what I owe them ..

0
Replies (3)
Finchoice
Finchoice's reply02 Oct 2025, 09:23
Official
Hi Careen G,


Thank you for sharing your feedback. We want to make sure our customers feel supported, and we apologize if this was not your experience. We’ll be investigating your query and will do our best to resolve it promptly.
The FinChoice Team
CG
Careen G's update02 Oct 2025, 09:48
Reviewer Update
I need this sorted out by the end of the day,I am tired of wasting my airtime sitting on hold FOR AN HOUR and still no one answers, wasting my data sending emails AND STILL NO ONE ANSWERS
Finchoice
Finchoice's reply04 Oct 2025, 08:56
Official
Good day Careen,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team