BAD SERVICE AND RUDE CONSULTANTS

Hi, so my mother has been a customer of finchoice for 8years. They decide to advise her that her debit order has not been paid, when actually it went off on the 25 January 2023. My mother had to call them and advise them of this, they are so useless that they cannot see when a debit has come off on their systems, they take it. Finchoice directors and staff are incompatant and have no manners when you call them. The lady this morning was very rude to my mother as my mother said she was unhappy and she is going to share it on Facebook and this RUDE Lady said you can do it.