QB
Quintus B
1 reviews | Active since Mar 2018
12 Sept 2026, 08:55
Bad service + *****
Bad Service, full stop. After weeks of phone and sending email with ***** on my account. Still nothing is resolved. People not answering mails and when I call the agents don't have access to mail. Finchoise shoudl work for there customers not other way around. To date 3 instalments have gone off my account via other cell phone number. Noting resolved. Worst place to deal with. *********** to the core.
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Finchoice's replyOfficial
12 Sept 2026, 09:25Hi Quintus,
We're really sorry to hear about your ongoing troubles. We understand how frustrating it must be to feel like your issues aren't being resolved promptly and efficiently. We promise you that your experience doesn't reflect the standard we aim for at FinChoice. Rest assured that your case is being taken seriously and we're looking into it. Please bear with us while we investigate this for you. You can expect an email from us with updates on the resolution.
Warm regards,
The FinChoice Team
Finchoice's reply12 Sept 2026, 09:25
Official
Hi Quintus,
We're really sorry to hear about your ongoing troubles. We understand how frustrating it must be to feel like your issues aren't being resolved promptly and efficiently. We promise you that your experience doesn't reflect the standard we aim for at FinChoice. Rest assured that your case is being taken seriously and we're looking into it. Please bear with us while we investigate this for you. You can expect an email from us with updates on the resolution.
Warm regards,
The FinChoice Team