LS
Lerato S

1 reviews | Active since Sept 2013

25 Jul 2022, 08:03

Bad service

May Finchoice pay my refund please and I have been waiting for 48hours and I am told matter resolved. I am angry because they respond to my emails and sms that matter resolved where as it's not.

0
Replies (6)
Finchoice
Finchoice's reply26 Jul 2022, 21:13
Official
 Good day,
 
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
 
The finchoice team 
Finchoice
Finchoice's reply26 Jul 2022, 21:16
Official
Good Day

Please be advised that your Query is currently with our Admin Department and the refund request has been processed.

The finchoice team
LS
Lerato S's update27 Jul 2022, 07:10
Reviewer Update
Please be advised I have not received any money my R1608 debited I emailed my proof of payment what is wrong with you.
LS
Lerato S's update27 Jul 2022, 07:10
Reviewer Update
I have received sms's that the case is resolved
LS
Lerato S's update27 Jul 2022, 07:15
Reviewer Update
There is no way I could be paid R117 that was debited
Finchoice
Finchoice's reply28 Jul 2022, 13:46
Official
Good day, 

Thank you for your Feedback, this has been escalated to the relevant department. 

The finchoice team