NK
Nceba K
1 reviews | Active since Oct 2015
11 Jun 2020, 10:42
Bad Service
The collection agency (SSDA) offered me a 50% discount settlement on 7 May 2020, which I took and paid it off on 15 May 2020 as agreed. Every-time I call them for my paid-up letter, they are passing me around claiming that the person who made that offer did not write off the discounted amount, and they will sort it out. It is 11 of June today, which I fail to understand why this is not yet concluded.
Helpful (0)
Replies (2)0
Replies (2)
Finchoice's replyOfficial
11 Jun 2020, 11:27Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply11 Jun 2020, 11:27
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
15 Jun 2020, 13:31Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply15 Jun 2020, 13:31
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team