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Nyadzani N

1 reviews | Active since Jul 2024

23 Aug 2024, 15:29

Bad service

I have been receiving SMSes informing me that I owe FinChoice and when I called a collection agent by the name of Najua(not sure if the name is spelled correctly) was so rude, she lacks customer service skills, she kept on talking over me Andy query was not resolved.

I regret the day I contact FinChoice for assistance, and never again will I do business with them again.

FinChoice your service is appalling to say the least and the fact you have such bad reviews should be concerning to you as business.

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Replies (2)
Finchoice
Finchoice's reply23 Aug 2024, 16:07
Official
Good day Nyadzani,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply24 Aug 2024, 12:31
Official
Good day Nyadzani,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team