NM
Nompumelelo M
1 reviews | Active since Mar 2019
01 Jul 2021, 16:03
Bad service
Bad service Withdrew money on from mobi money on Saturday I have not received a debicheck mandate to accept , everyday I call the call centre no one is able to assist I’m blocked from withdrawing another loan because the Saturday’s one is still in progress , today is Thursday and it’s already 16:00 no progress from that loan and no one is calling me and no one cares. ☹️☹️☹️☹️ Bad service ever !!!!!
Contact no. *** Nompumelelo Mapumulo
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Replies (3)NM
Nompumelelo M's updateReviewer Update
01 Jul 2021, 16:34Hi please resolve the issue don’t just close the ticket, your reply just says ticket closed, please investigate and resolve the query I still haven’t received the debicheck mandate and my loan is still i progress from Saturday so how was this resolved and closed?
NM
Nompumelelo M's update01 Jul 2021, 16:34
Reviewer Update
Hi please resolve the issue don’t just close the ticket, your reply just says ticket closed, please investigate and resolve the query I still haven’t received the debicheck mandate and my loan is still i progress from Saturday so how was this resolved and closed?
Finchoice's replyOfficial
02 Jul 2021, 16:36Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's reply02 Jul 2021, 16:36
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our customer service consultants to contact you shortly.
The finchoice team
Finchoice's replyOfficial
13 Jul 2021, 10:16Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Finchoice's reply13 Jul 2021, 10:16
Official
Good Day
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team