LR
Lerato R

1 reviews | Active since Sept 2022

02 Jul 2024, 10:57

Bad service

I made a eft thinking they won't debit on a Sunday bt they did now am been taken for a ride as they don't want to refund me they r telling me to apply for a loan whr as I dnt want a loan I just want my refund n I send them an email on Saturday bt stil haven't received my funds if u knew I won't have not made an eft payments

0
Replies (4)
Finchoice
Finchoice's reply02 Jul 2024, 11:44
Official
Good day Lerato,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.

Please allow us to investigate your query and resolve it.

The FinChoice Team
Finchoice
Finchoice's reply02 Jul 2024, 12:15
Official
Good day Lerato,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
LR
Lerato R's update02 Jul 2024, 12:28
Reviewer Update
I hope il receive it today as I want to use it
Finchoice
Finchoice's reply03 Jul 2024, 09:45
Official
Good day Lerato,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team