GM
Gloria M

1 reviews | Active since Dec 2020

21 Dec 2020, 10:49

BAD SERVICE!!!

I'm so mad right now. THIS company is so annoying, I made an arrangement to settle my account for the 19th- 12- 2020 but they went and double debited my account with R1001.55 which is the settlement amount and R760 which is the installment I was paying. THIS IS BUL**SH**. I'm so annoyed I want my R760 refund as in today. What kind of service is this? I've been trying to call since this morning and no 1 is answering... like this is UNACCEPTABLE!!! You guys (FINCHOICE/HOMECHOICE) provide bad service. I want my paid up letters... Can they fix this ASAP!!! can someone call me back to clarify this.

0
Replies (2)
Finchoice
Finchoice's reply28 Dec 2020, 12:13
Official
Good day,
 
 We thank you for your feedback. We strive to
ensure every customer is satisfied with our service, and we apologise for any
way in which we may have inconvenienced you. Allow us to investigate your query
and for one of our  customer service consultants to contact you shortly.
 
 The finchoice team 
Finchoice
Finchoice's reply05 Jan 2021, 10:15
Official
Good Day
 
 Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
 
 The finchoice team