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khuthadzom N
1 reviews | Active since Jul 2017
04 Mar 2025, 10:30
Bad service
Bad customer service, unprofessional consultant, one said to me Hai suka mahn after asking her to say the amounts in figures and stop referring them as the balance, I need to know how much is the balance in rands. They asked for my POP, I sent it and I'm still awaiting feedback after 3 weeks. Why debit my Acc for a funeral cover I canceled? A funeral cover that was not throughly explained to me?
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Replies (2)0
Replies (2)
Finchoice's replyOfficial
04 Mar 2025, 11:06
Good day Khuthadzom,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's reply04 Mar 2025, 11:06
Official
Good day Khuthadzom,
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
We appreciate your feedback. We strive to ensure that every customer is satisfied with our service, and we apologize for any inconvenience we may have caused you.
Please allow us to investigate your query and resolve it.
The FinChoice Team
Finchoice's replyOfficial
03 Apr 2025, 08:37
Good day Khuthadzom,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Finchoice's reply03 Apr 2025, 08:37
Official
Good day Khuthadzom,
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team
Our records indicate that your query has been resolved. If not, please let us know so that we can fully address your concern.
The FinChoice Team