1 reviews | Active since Oct 2013
Bad Service
I app**** for Mobimoney on Saturday 10 June, uploaded proof of income. According to Finchoice it takes 24 hours to process but guess what it doesn't. I called them and got different feedback from different agents, one said you will receive your SMS by the end of the day, never happened other said they verifying your details and will contact me guess what never happened.
I asked to cancel my loan and was told I will receive an SMS once it's canceled but I did not receive an SMS thereg6not sure if my application is canceled. The app is up to nonsense as it's not accurate and call center not answering.
Finchoice make products available for people but yet customers can't access the products because you app but money never reach your account because your application status don't go beyond the verification stage.
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team
Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.
The finchoice team