EM
Embrose M

1 reviews | Active since Jul 2020

25 Nov 2020, 17:37

Bad service

My account is outdated, when I call my account is up to date but when I log in to finchoice.mobi it says my account is in arrears and I cannot access the facility to make a withdrawal. I have sent an email to collections and to the info email since Monday. I haven't received any feedback

0
Replies (2)
Finchoice
Finchoice's reply26 Nov 2020, 07:22
Official
Good day,

We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and for one of our  customer service consultants to contact you shortly.

The finchoice team 
Finchoice
Finchoice's reply26 Nov 2020, 10:06
Official
Good Day

Our records show that your query has been resolved. If not, please let us know so that we can fully resolve your query.

The finchoice team