EI
Ebteshaamah I
1 reviews | Active since Feb 2022
09 Feb 2022, 10:55
BAD SERVICE
I requested a reloan last week 02.02.2022 and it was approved. Debicheck and debit order approved on my bank. have not receive the reloan and then had to speak to 4 different agents. the fourth agent said that the loan was not activated and have to cancel and redo. had to phone back in and cancel. phoned back it and redo the loan and then was declined. agent said that finchoice do not make mistakes on their side with information captured. the information provided was my payslips but captured my income double and the agent was very unprofessional and no manners
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Finchoice's replyOfficial
10 Feb 2022, 15:14Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
Finchoice's reply10 Feb 2022, 15:14
Official
Good day,
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team
We thank you for your feedback. We strive to ensure every customer is satisfied with our service, and we apologise for any way in which we may have inconvenienced you. Allow us to investigate your query and have it resolved.
The finchoice team